Pharmacy-Enabled Quality Improvement & Practice Transformation
Frequently Asked Questions
-
EHP can work with pharmacists and pharmacy technicians already employed by a health plan or provider organization and can incorporate qualified clinical pharmacy expertise when additional capacity is needed. The recommended model depends on the population, scope, licensure, clinical services, and organizational structure.
-
Yes. EHP can begin with an opportunity assessment or design sprint and then test the model with a defined provider or patient cohort. The pilot should establish implementation, adoption, clinical, and operational measures that inform whether and how to scale.
-
Yes. Programs can be designed around medication adherence, blood pressure, diabetes, or another defined quality priority. EHP recommends limiting the first phase to a manageable set of measures and workflows so the team can learn and improve before expanding.
-
Analytics and outreach platforms can identify gaps and contact patients. EHP focuses on the implementation layer: clinical and operational workflows, provider engagement, team roles, patient conversations, escalation, coaching, performance routines, and sustainability. We can complement existing technology and vendors rather than replace them.
-
A focused assessment or design sprint can be completed in several weeks, and a pilot can begin with a defined cohort. Durable quality improvement generally requires multiple implementation and performance cycles. EHP builds early operational milestones while creating the longer-term infrastructure needed for sustained results.
-
Yes. EHP has extensive experience with FQHCs, community health centers, safety-net delivery systems, rural organizations, health plans, and community-based partners. Programs can be differentiated based on provider readiness, staffing, geography, and available infrastructure.
-
Yes. EHP can upskill plan and network staff in practice coaching, quality improvement, motivational interviewing, workflow assessment, data-to-action conversations, facilitation, and standard work so internal teams can continue supporting providers after the initial engagement.
-
Yes. EHP adapts the approach to each organization’s market, state requirements, provider network, quality priorities, pharmacy model, and value-based care environment.