Pharmacy-Enabled Quality Improvement and Practice Transformation
Primary Care Association (PCA) & HCCNs
Strengthen medication adherence. Improve chronic disease outcomes. Expand team-based care.
EHP can design and deliver a pharmacy learning collaborative, technical assistance program, workforce initiative, or clinical pilot for member organizations. We help define the model, engage stakeholders, prepare participating organizations, and create a path to scale.
Why Prioritize Pharmacy Solutions?
With seniors often managing multiple chronic conditions, clinical pharmacists are vital members of the care team.
The strongest pharmacy programs are built before the next performance deadline.
Medication-adherence and chronic disease performance reflect months of patient behavior, prescribing decisions, outreach, and follow-up. Organizations that wait for year-end results have limited time to influence the underlying workflows. Beginning with readiness, a focused pilot, or a defined provider cohort creates time to test the model, address barriers, and establish the standard work needed for improvement across future performance cycles
Our Services
We help you maximize pharmacy as a strategic lever to improve quality metrics, reduce costs, and strengthen your value-based care performance. Engagements can run stand-alone or as a connected sequence — start with an assessment, or move straight to piloting where readiness already exists.
STEP 2 - DESIGN
Clinical Pharmacy Pilot Design Sprint
A structured engagement to define target population, service model, staffing, roles, referral and escalation criteria, provider participation, training, workflow, measures, governance, and launch plan.
STEP 1 - ASSESS
Pharmacy Opportunity Assessment
A four- to six-week review of priority measures and populations, existing pharmacy resources, provider workflows, patient barriers, data, and internal capacity. Deliverable: a prioritized roadmap and business case for action.
STEP 4 - SUSTAIN
Provider Workforce Training & Coaching Series
Role-based training and applied coaching for pharmacists, technicians, nurses, care managers, provider relations staff, prescribers, and practice teams — covering adherence, motivational interviewing, prescribing practices, and durable workflow adoption.
STEP 3 - PILOT
Medication Adherence & Chronic Disease Pilot
A defined provider or patient cohort receiving workflow support, role-based training, direct coaching, pharmacy integration, outreach design, and performance tracking — followed by recommendations for expansion.
Proven Results
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In a direct coaching program working with several primary care practices in California, we achieved improvements to three Medication Adherence measures (MAD, MAH, MAC).
The enrolled cohort outperformed the overall Medicare Plan Rate in all three Medication Adherence measures.
Participating practices in the enrolled cohort saw more 4 & 5-star rates compared to baseline
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Implemented pilot PDSA cycles testing pharmacist- and nurse-led insulin titration workflows.
Achieved A1c reductions of up to 3.7%
Demonstrated improved interdisciplinary collaboration
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Implemented a pharmacist-primary care collaboration model for uncontrolled diabetes patients.
Significant A1c reductions within 3 months
Improved patient engagement and adherence
Ready to strengthen your pharmacy strategy and improve quality performance?
Let’s discuss your current priorities, the role pharmacy could play, and whether a focused assessment, design sprint, or pilot would help you move forward. We will use the conversation to understand your goals and identify a practical next step—not to force a predefined model.
